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Here you may find our privacy policy and
relevant revocation information.

Declaration of the Privacy Policy

This declaration concerns all our guests. We are hereby informing you about the type, scope, and purpose of data collection and use of your personal data.

Responsible person for data processing

The person responsible for data processing is Funtnatscherhof, Thomas Kompatscher who may be contacted by the following means: Tel.+39 0471 725 118 and via E-Mail info@funtnatscherhof.it.

Data processed

Pursuant to Art. 13 of the European General Data Protection Regulation, we process the following data:

  • your basic data (first name, surname, address, telephone, email, date of birth, place of birth, language etc.)
  • data contained in your travel documents and identity cards
  • data on payments you have made, EC cards, credit cards and bank cards you hold
  • the period of stay you have requested as well as your preferences associated with your stay

The data are saved, processed and, inasfar as prescribed by law, passed on to third parties (e.g. public authorities, tourist boards) for the purpose of providing our services. Your data are not passed on to third countries.

Should you refuse to release basic data, travel document data and bank data, it will not be possible to fulfil the contractual obligations and accommodate you at our establishment. We do not apply profiling and automated decisions.

Legal basis

The legal basis for data processing is the following:

  • the fulfillment of our pre-contractual and contractual duties towards you
  • your provided consent
  • legal, contractual or other legitimate duties on our part (e.g. documentation regulations and duties concerning accounting, tax and customs law, contracts, registration, or legal disputes)
  • our authorised interests (e.g. improving our customer service, also when it comes to direct marketing or our perceived legal interests).

Duration that data is saved

The duration that data are saved is calculated according to the duration of our business relationhip, the consent provided by you, as well as our duties regarding data storage and legal requirements.

Information, blocking, deletion

You can ask for your personal data saved by us to be disclosed free of charge at any time. As the party concerned, you can also exercise the right to withdrawal, disclosure, deletion, rectification, restriction and transfer of your personal data, as long as no obligation to store them on our part opposes that right. On exercising your right to withdrawal, all of your data will be irreversibly deleted, as long as no overriding legal requirements are breached.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Statutory data protection officer

Thomas Kompatscher
Schlernstraße 35
39050 Völs am Schlern
+39 0471 725 118
info@funtnatscherhof.it

Revocation of your consent to the processing of your data

For further information on your rights as the concerned party, please contact us at info@funtnatscherhof.it. We will be happy to help you. The supervisory authority “Garante per la protezione dei dati personali“ is responsible for complaints: Piazza di Monte Citorio n. 121 00186 ROMA, fax: (+39) 06.69677.3785, telephone: (+39) 06.696771, email: garante@gpdp.it.

Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

More about cookies and what they do and to learn more about follow the link: www.AboutCookies.org.

Indispensable Cookies

Such cookies are essential in order to move virtually on all subpages of the website and to use all services as e.g. access to reserved areas of the website. Without these cookies some basic services as e.g. requesting a quote or online booking services are not available.

Types of Cookies

1. Technical cookies are those that are solely used to transmit a message on an electronic communication network, or to a service supplier, requested by the customer or by the user and solely for the execution of the requested service (Article 122, paragraph 1, Data Protection Code). Technical cookies can be differentiated in navigation cookies or session cookies, that are guaranteeing a normal surfing and a normal use of the website (eg. effectuate a purchase or perform authentication for a reserved area).

2. Analytical cookies These are used directly by the owner of the website to receive information, even in an aggregated form, to the number of users and their navigation behavior; Functional cookies allow the user, based on previously selected criteria to visit the site (eg. language, selected products for the purchase), in order to improve the service to the user.

3. Profiling cookies: these cookies create a profile of the user and are aimed to sending of advertising messages customized to the navigation behavior and on the preferences of the user.

Cookies used by this website

In accordance with the decision of the Italian Data Protection Authority no. 229/2014, the user is informed that this website uses the cookies listed in the table below, so as to allow the user to find them in the browser.

Website

Name Type Description Duration
PHPSESSID 2 Internal use of the server to identify the user session Session

WordPress

Name Type Description Duration
_icl_current_language 1 Determines browser language to display the web page in this language 24 hours
_icl_visitor_lang_js 1 Determines browser language (via JavaScript) to display the web page in this language 24 hours
resolution 1 Width of the monitor and relation between physical and device-independent pixels for an optimized display of the website Session
wordpress_ 2 Identification of the logged-in WordPress user Session
wordpress_logged_in 2 Identification of the logged-in WordPress user Session
wp-settings- 2 WordPress information about the current session 1 year
wp-settings-time- 2 WordPress information about the current session 1 year
wordpress_test_cookie 2 WordPress test cookie to determine whether Cookies can be used Session

Google Analytics

Name Type Description Duration
_ga 3 Google Analytics uses cookies to help us analysing how you use this site. We use the information to create reports and to help us improve the site. The cookies collect information in an anonymous way, for example, the number of visits to the site, how visitors reach the site and which pages they have visited. 2 years
_gat 3 This cookie is used by Google Analytics to curb the demand rate. 10 minutes
__utma 3 This cookie contains the information about when the visitor was the first time on the page, how often he visited it, and when he opened it the last time. 2 years
__utmb 3 This cookie contains a timestamp when the visitor leaves the site. Together with __utmc, this cookie can give information about how long a visitor stays on a page. 30 minutes
__utmc 3 This cookie contains a timestamp when the visitor leaves the site. Together with __utmb, this cookie can give information about how long a visitor stays on a page. Session
__utmt 3 This cookie is used by Google Analytics to curb the demand rate. 10 minutes
__utmv 3 This cookie is intended for individual content; it can be freely assigned and, therefore, is used to control user-defined analyses. 2 years
__utmz 3 This cookie contains information about where the visitor came from, before he opened the analysed page. Here, for example, information about search engines and the entered search terms can be saved, or where in the world the relevant IP address is located. 6 months
_dc_gtm_ 3 Google Analytics Tracking via the Google Tag Manager. Google Analytics uses cookies to help us analysing how you use this site. We use the information to create reports and to help us improve the site. 10 minutes

YouTube

Name Type Description Duration
CONSENT 2 20 years
VISITOR_INFO1_LIVE 2 6 months
YSC 2 The cookie will be deleted the next time you visit our website temporary
PREF 2 9 months

Type 1: Functional cookies: created by the same website.

Type 2: Technical cookies: automatically generated by the server of the application to manage the session.

Type 3: Analytical cookies: cookies created with a measure code, like Google Analytics cookies.

Deactivation of Cookies

If the user wishes to refuse the use of some or all cookies, the user has to adjust the corresponding settings on the browser used. The description can be found on the links below (depending on the browser used):

Cookies of third parties

When a user visits a website, both cookies by the operator (“Owner”) of the website and those by third parties may apply. A particular example of such cookies are the so-called social plugin like Facebook, Twitter, Google+ or LinkedIn. These are parts of the visited website, are generated directly by the site and may integrate it. The basic purpose of these social plugin consists in sharing contents on social networks.

The presence of this plugin requires the transmission of cookies to and from all sites, which are operated by these third parties. The modalities of processing of the data collected by the third party depends on the privacy policy of these websites. To ensure greater transparency and convenience you may find below a link on the privacy policy of the relevant websites, in which the modalities of application of cookies are described.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: fDisable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.

Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

CleverReach

This website uses CleverReach to send newsletters. The supplier is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service which organizes and analyzes the distribution of newsletters. The data you provide (e.g. your email address) to subscribe to our newsletter will be stored on CleverReach servers in Germany.

Sending our newsletters with CleverReach enables us to analyze the behavior of newsletter recipients. Among other things, we can find out how many recipients have opened the email containing the newsletter and how often various links contained therein are clicked. With the help of conversion tracking, we can also analyze whether a predefined action (such as the purchase of a product on our website) takes place after clicking on the link in the newsletter. For more information on how data is analyzed by CleverReach, please visit www.cleverreach.com/de/funktionen/reporting-und-tracking/.

Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.

If you do not want your usage of the newsletter to be analyzed by CleverReach, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of CleverReach. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For more information, see the privacy policy of CleverReach at www.cleverreach.com/de/datenschutz/.

Completion of an outsourced data processing contract

We have concluded a data processing contract with trend media as our CleverReach partner, and we are fully implementing the strict requirements of the German data protection authorities when using CleverReach.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of CleverReach. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under www.google.de/intl/de/policies/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at developers.google.com/fonts/faq and in Google’s privacy policy at www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at www.google.de/intl/de/policies/privacy/.